MINIMALIST MALL · PRIVACY

Your privacy matters. This policy explains what personal information we collect, how we use it, when we share it, and the choices available to you when you shop with Minimalist Mall.

Last updated: 22 October 2026

1. Who we are

Minimalist Mall (“we”, “us” or “our”) is the name of this online store. This policy applies when you visit our website, browse products, place an order, create an account, sign up for updates, or contact us.

For privacy enquiries, email aivideosbyhaseeb1@gmail.com or use our Contact Us page.

2. Information we collect

The information we collect depends on how you use the store. It may include:

• Contact and delivery details: name, email address, telephone number if provided, billing and delivery addresses, and delivery instructions.
• Order and account information: products ordered, order history, return or refund details, account preferences, and information you provide to customer support.
• Payment and transaction information: payment method, payment status, transaction references, billing information, and relevant fraud-prevention signals. Payment card details are handled by the payment provider used at checkout; the information available to us depends on the provider and method.
• Marketing preferences: your subscription choices and records of consent or opt-out where relevant.
• Technical and usage information: IP address, browser and device type, approximate location inferred from IP address, pages viewed, referring pages, timestamps, and technical identifiers or logs.
• Provider information: transaction confirmations, delivery updates, and security signals received from providers involved in a transaction.

Please do not send full payment card details or other sensitive information to us by email.

3. How we use information

• Orders and fulfilment: to confirm purchases, process payment, arrange delivery, send order updates, manage returns and refunds, and keep appropriate transaction records.
• Customer support: to answer questions, resolve problems, and communicate about your request or order.
• Store operation and security: to maintain website functions, troubleshoot problems, prevent fraud, protect accounts, and detect misuse.
• Legal compliance: to maintain records and meet applicable tax, accounting, consumer, regulatory, or lawful disclosure obligations.
• Marketing: to send promotional messages where you have consented or where applicable law permits us to do so.
• Analytics and advertising: to understand store use or measure advertising if these tools are enabled, and subject to applicable privacy and consent requirements.

4. Lawful bases for processing

Where UK data protection law applies, we rely on one or more lawful bases depending on the purpose:

• Contract: to process an order or take steps you request before making a purchase.
• Legal obligation: to keep records or make disclosures required by law.
• Legitimate interests: to operate and secure the store, respond to customer enquiries, and prevent fraud, where those interests are not overridden by your rights.
• Consent: for marketing or non-essential cookies where consent is required. You may withdraw consent at any time; withdrawal does not affect processing already carried out lawfully.

5. Cookies and similar technologies

The store and its providers may use cookies or similar technologies. Some are necessary for core functions such as the basket, checkout, security, and essential preferences. Analytics or advertising technologies may be used if those services are configured.

Where consent is legally required, non-essential cookies or tracking technologies should not be used before consent is obtained. You can use cookie preference controls provided by the store, if available, to review or change your choices. Browser settings can also manage cookies, although blocking essential cookies may affect store functionality.

For more information about UK requirements, see the Information Commissioner’s Office guidance on cookies.

6. When we share information

We do not sell personal information for money. We may share relevant information with these categories of recipients where needed:

• Shopify: our ecommerce platform and hosting provider, supporting the store, checkout, and order management. Read Shopify’s privacy information to learn about its processing.
• Payment providers: to process payments, verify transactions, and help prevent payment fraud.
• Delivery, fulfilment, and suppliers: to prepare, dispatch, deliver, track, or return an order where those providers are involved.
• Technology and support providers: to host, secure, maintain, or help operate the store.
• Analytics or advertising providers: where relevant services are enabled and applicable privacy and consent requirements are met.
• Professional advisers and authorities: where reasonably necessary for legal advice, accounting, compliance, safety, insurance, or legal claims.

Providers receive information relevant to their role. Where required, we use contractual and other safeguards to protect personal information.

7. International transfers

Some service providers may process information outside the United Kingdom. Where a transfer is subject to UK data protection law, we will use an appropriate lawful transfer mechanism where required, such as applicable adequacy regulations or contractual safeguards. The countries and safeguards involved depend on the provider and service used.

8. How long we keep information

We retain personal information only for as long as reasonably needed for the purposes in this policy, including fulfilling orders, supporting customers, resolving disputes, preventing fraud, and meeting legal or accounting requirements. Retention periods depend on the type of information and why it is held. We remove information from active marketing use when you unsubscribe or withdraw consent, subject to records needed to respect your choice and comply with the law.

9. Security

We rely on the security features of our ecommerce platform and take reasonable steps intended to protect information against unauthorised access, loss, misuse, or alteration. No website, transmission, or storage system can be guaranteed completely secure. Contact us promptly if you believe your information or account has been used without permission.

10. Your privacy rights

Depending on your location and applicable law, you may have the right to request access to your information, correct inaccurate details, ask for deletion or restriction in certain circumstances, object to some processing, request a portable copy of certain data, withdraw consent where processing is based on consent, and object to direct marketing.

To exercise a right, email aivideosbyhaseeb1@gmail.com with the subject “Privacy request”. We may need to verify your identity before responding. Some rights have legal exceptions; if an exception applies, we will explain it.

If you are in the United Kingdom, you may also complain to the Information Commissioner’s Office (ICO).

11. Marketing messages

If you sign up for updates, we may use your details to send store news or promotions where permitted. You can unsubscribe using the link in a marketing email or contact us directly. Unsubscribing does not stop essential messages about orders, delivery, refunds, security, or customer service.

12. Children’s privacy

Our store is intended for general shopping and is not designed to knowingly collect children’s personal information in circumstances where parental authorisation or other protections are required. If you believe a child has provided personal information inappropriately, contact us so we can review the request.

13. Automated tools and fraud prevention

Payment, ecommerce, or security providers may use automated tools to identify unusual transactions or possible fraud. Where a decision based solely on automated processing has a legal or similarly significant effect and applicable law gives you specific rights, we will provide the information and safeguards required by law.

14. Other websites

Our store may link to websites or services operated by others. Their privacy practices are controlled by those providers, not by this policy. Review their privacy information before sharing personal information with them.

15. Changes to this policy

We may update this policy when our store, providers, or legal obligations change. The “Last updated” date at the top shows when it was most recently revised. Where required, we will provide additional notice of material changes.